Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative.

Key Responsibilities

• Receive and process customer orders by telephone, ensuring prompt and courteous service
• Handle an average of 110 customer interactions per eight-hour shift after training
• Document customer interactions and perform cross-trained duties as needed

Required Qualifications

• Minimum of a High School Diploma or equivalent
• Ability to work independently and as part of a team
• Computer knowledge and ability to type 35-40 words per minute
• Flexible and adaptable to change
• Must have high-speed internet for remote work