Customer Service Representative

Job Summary

A company is looking for a Government Customer Service Representative.

Key Responsibilities

• Intake and verify new cases, ensuring proper system drafting and setup
• Assign and schedule cases to physicians based on various requirements
• Monitor and track cases to meet deadlines while maintaining client communication

Required Qualifications

• Preferred Associate's Degree
• Business experience in a healthcare and/or insurance setting
• Experience with healthcare claims and billing
• Skills in conflict resolution and de-escalation
• Ability to work from home with reliable internet service