Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to assist patients with healthcare billing concerns.

Key Responsibilities

• Assist patients in resolving billing issues, handling complaints, and setting up payment plans
• Manage inbound calls from patients regarding their bills
• Document customer complaints, issues, and interactions in the appropriate systems

Required Qualifications and Education

• High school diploma or GED
• Customer service or call center experience preferred
• Reliable attendance
• Must pass a 7-year background check
• High-speed internet connection capable of speeds over 100 mbps