Customer Service Representative

Job Summary

A company is looking for a FleetCare Customer Service Representative.

Key Responsibilities

• Coordinate preventative maintenance and repairs for customer units through vendor networks
• Enhance service productivity by managing workflows and coordinating with technicians and customers
• Handle customer service requests, assist with billing inquiries, and mentor new agents

Required Qualifications

• High School diploma or GED required
• Three or more years of customer service experience with issue resolution
• Strong computer skills, including proficiency in typing, spreadsheets, and CRM applications