Customer Service Representative

Job Summary

Acting as the first point of contact for customers, the remote Customer Service Representative I will manage phone inquiries, schedule deliveries, and serve as a liaison for product-related issues in a part-time capacity.

Key responsibilities

• Answer phones in a friendly and professional manner to assist internal and external customers
• Schedule deliveries, pickups, maintenance, and repairs for various providers
• Address customer service-related issues, including product availability and equipment troubleshooting

Required qualifications

• Empathy and enthusiasm for helping those in need
• Strong attention to detail and ability to multitask across web-based platforms
• Access to a home office setup
• Strong computer skills, including proficiency in Microsoft Office Suite
• Ability to communicate clearly and concisely in both written and verbal formats