Job Summary
A company is looking for a Customer Service Representative (Remote) to provide product and service information, resolve issues, and deliver exceptional customer service.
Key Responsibilities:
- Assist customers with inquiries about products and services
- Resolve complex and escalated customer issues
- Communicate and coordinate with internal departments
Qualifications:
- Proactive problem solver
- Ability to work well individually and in a team environment
- Exceptional customer service skills
- Self-directed learner
- Typing speed of 50+ words per minute