Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative for a fully remote position.

Key Responsibilities:

• Engage with customers to understand their travel insurance needs
• Educate customers about insurance products and assist in decision-making
• Collaborate with team members to ensure customer satisfaction

Required Qualifications:

• Previous experience in customer service or sales, preferably in insurance or travel
• Willingness to undergo training and continuous learning
• High school diploma or equivalent; additional education/certifications in customer service or insurance is advantageous
• Background verification must not inhibit ability to obtain insurance licenses
• Candidates must have reliable internet/wifi