Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative in Florida.

Key Responsibilities:

• Review all medical insurance claims for resolution and payment
• Resolve inquiries or payment denials from insurance providers
• Contact insurance carriers to collect on open account balances

Required Qualifications:

• Excellent knowledge of insurance carrier billing and reimbursement
• At least one year of prior medical billing or medical collections experience
• Experience with EMR or GE Centricity Practice Management software preferred
• Experience in medical oncology, radiology, radiation, laboratory, or pathology preferred
• Knowledge of medical terminology, ICD-9, and CPT codes