Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Sat, May 18, 2024
This job expires in: 16 days
Job Summary
A company is looking for a Customer Service Representative to join their team.
Key Responsibilities:
- Manage multiple accounts from quote to order processing and shipment release
- Interact with customers, resolve inquiries, and provide pricing quotes
- Collaborate with various departments to ensure smooth order processing and delivery
Required Qualifications:
- 3 years of customer service or account management experience
- Strong computer proficiency in Microsoft tools and experience with ERP or CRM systems
- Ability to embrace new processes, technologies, and innovative ideas
- Problem-solving and analytical skills to handle various customer-related issues
- Team player with a customer-centric mindset and willingness to go the extra mile
