Customer Service Representative

Location: Remote
Compensation: Salary
Staff Reviewed: Mon, Jun 10, 2024
This job expires in: 24 days

Job Summary

A company is looking for a Customer Service Representative.

Key Responsibilities:
  • Provide first call resolution and education to customers through clear information exchange
  • Resolve and document issues promptly, routing inquiries as needed
  • Work with sensitive information while maintaining privacy requirements

Required Qualifications:
  • High School Diploma or GED
  • One year of previous customer service experience
  • Experience with MS Office or other computer platforms
  • Two years of college level courses or work experience in phone-related customer service
  • Healthcare, benefits, call center, claims processing, or Facets experience is a plus

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