Customer Service Representative

Job Summary

A company is looking for a Customer First Representative for a national remote position.

Key Responsibilities:

• Answer incoming phone calls from customers and provide assistance
• Review and research incoming healthcare claims from members and providers
• Communicate with members and providers to resolve issues and ensure understanding

Required Qualifications:

• High School Diploma / GED OR equivalent working experience
• 1+ years of experience in a related environment using phones and computers
• Proficiency with Windows PC applications and ability to navigate multiple programs
• Must be 18 years of age OR older
• Experience working with GEHA members preferred