Customer Service Representative

Location: Remote
Compensation: Hourly
Staff Reviewed: Mon, Jun 10, 2024
This job expires in: 28 days

Job Summary

A company is looking for a Customer Service Representative for crew accommodations in Japan.

Key Responsibilities:
  • Handle inbound and outbound calls professionally and efficiently
  • Utilize multiple applications to assist customers and resolve issues
  • Cross-sell additional products and services, transfer calls, and provide accurate account information

Qualifications:
  • 3+ years of high call volume experience
  • Analytical and general math skills
  • Fuel and credit card industry experience is a plus
  • Proficiency in Microsoft Word and Excel
  • Ability to work independently, focus, and be detail-oriented

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