Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative for crew accommodations in Japan.

Key Responsibilities:

• Handle inbound and outbound calls professionally and efficiently
• Utilize multiple applications to assist customers and resolve issues
• Cross-sell additional products and services, transfer calls, and provide accurate account information

Qualifications:

• 3+ years of high call volume experience
• Analytical and general math skills
• Fuel and credit card industry experience is a plus
• Proficiency in Microsoft Word and Excel
• Ability to work independently, focus, and be detail-oriented