Customer Service Representative

Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Wed, Jul 03, 2024
This job expires in: 20 days

Job Summary

A company is looking for a Customer Service Representative.

Key Responsibilities:
  • Research and find resolutions to customer concerns
  • Answer inbound calls, process emails, chats & text messages, and make outbound calls
  • Provide direct support for all company products and services

Required Qualifications:
  • Experience working with inbound and outbound calls
  • Ability to maintain a calm demeanor under pressure
  • Ability to analyze problems in real-time and provide solutions
  • Superior phone contact handling skills and active listening skills
  • Positive, empathetic, and professional attitude toward customers at all times

COMPLETE JOB DESCRIPTION

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