Customer Service Representative
Job is Expired
Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Tue, Jul 09, 2024
Job Summary
A company is looking for a Customer Service Representative for a remote full-time position.
Key Responsibilities
- Act as a customer advocate and collaborate with internal teams to resolve issues promptly
- Handle incoming cases, escalating when necessary for timely resolutions
- Respond to customer inquiries via phone, chat, and email while maintaining high efficiency
Required Qualifications
- 1+ years of call center experience in a technical setting
- Industry experience in physical security and access control is a plus
- Proficiency in electronics, networking (TCP/IP), and a keen interest in cloud technology, SaaS, and IoT
- Bilingual fluency in English and Spanish is highly preferred
- Familiarity with Salesforce or similar CRM platforms is a plus
COMPLETE JOB DESCRIPTION
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Job is Expired
Company Overview
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