Customer Service Representative

Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Wed, Jul 10, 2024
This job expires in: 23 days

Job Summary

A company is looking for an OnDeck Customer Service Representative (Remote).

Key Responsibilities:
  • Respond to incoming customer calls and provide service
  • Manage and respond to customer inquiries, fulfill requests, and offer product education
  • Handle tasks related to payment processing and account-related matters to enhance customer experience
Required Qualifications:
  • Experience in a call center setting preferred
  • Familiarity with CRM systems and practices
  • Customer-centric approach with adaptability to various personality types
  • Strong multitasking abilities and time management skills

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