Customer Service Representative

Job Summary

A company is looking for a Remote Customer Service Representative.

Key Responsibilities:

• Respond to customer inquiries and resolve complaints promptly and courteously
• Handle incoming calls, emails, and faxes while adhering to company policies and procedures
• Maintain detailed logs of customer interactions and document call dispositions accurately

Required Qualifications:

• High School diploma or equivalent
• Minimum of 2 years of customer service experience in a call center environment
• Proficiency in PC skills and electronic systems
• Familiarity with medical terminology is advantageous
• Ability to work efficiently in a fast-paced call center environment