Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative (Remote).

Key Responsibilities

• Assist multiple departments by scheduling, rescheduling, canceling, and confirming appointments
• Handle inquiries and concerns from customers, ensuring adherence to policies and protocols
• Document all customer interactions accurately and maintain communication standards

Required Qualifications

• High School diploma/GED or equivalent
• Six months of general business experience, preferably in customer service
• General knowledge of Windows PC and Microsoft Office applications
• Flexible work schedule and ability to provide dual monitors
• Demonstrated empathy and compassion in customer interactions