Customer Service Representative

Job Summary

A company is looking for a Customer Service Associate to manage customer inquiries and support tasks remotely.

Key Responsibilities

• Handle customer communications via email and messaging platforms
• Process refunds and returns across multiple e-commerce platforms
• Maintain feedback collection tracker and process orders

Required Qualifications

• 2 to 3 years' experience with Amazon Seller Central
• Familiarity with Walmart Seller Center and Shopify
• Intermediate proficiency in Excel
• Competence in Microsoft Office Suite
• Flexible availability for specified working hours