Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to assist patients with their medical billing inquiries.

Key Responsibilities

• Answer incoming calls from patients regarding their medical bills
• Assist patients in interpreting their bills and payment options
• Help patients make payments and establish payment plans

Required Qualifications

• High School Diploma, GED, or equivalent
• Previous experience in an inbound call setting, preferably in healthcare
• Computer skills with the ability to type 40+ WPM
• Courteous and professional demeanor
• Bilingual English/Spanish is a plus