Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative for Dental & Vision Benefits.

Key Responsibilities

• Communicates with policyholders, providers, and plan participants to address inquiries and process transactions
• Documents customer inquiries and related data electronically
• Assists service teams with back office support functions while ensuring compliance with privacy policies

Required Qualifications, Training, and Education

• High school diploma or equivalent
• 0-2 years of related experience in contact center, customer service, dental office, or insurance is preferred
• Ability to work overtime as needed to support business requirements
• Proficient in computer systems and keyboarding skills