Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative (Dental & Vision Benefits).

Key Responsibilities

• Communicates with policyholders, providers, and plan participants to answer questions and resolve issues
• Documents customer inquiries and related data electronically
• Assists service teams with back office support functions and maintains confidentiality of plan participants

Required Qualifications

• High school diploma or equivalent
• 0-2 years of related experience in contact center, customer service, dental office, or insurance preferred
• Ability to work overtime as needed
• Proficient in computer systems and keyboarding skills