Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative (REMOTE) to provide support and service to clients.

Key Responsibilities:

• Handle inbound and outbound calls to resolve customer inquiries and issues
• Identify customer concerns and provide effective solutions to ensure satisfaction
• Maintain accurate records of calls and ensure confidentiality during interactions

Required Qualifications:

• High School Diploma or GED
• Ability to pass a background check
• Strong internet connection suitable for remote work
• Ability to sit for extended periods of time
• Experience with computer systems and call center software