Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative responsible for providing high-quality customer care and support.

Key Responsibilities

• Deliver exceptional customer experiences and enhance product reputation through positive interactions
• Manage inbound calls, identify issues, and provide clear solutions for product and technical support
• Document customer interactions and troubleshooting efforts for efficient record-keeping

Required Qualifications

• High School diploma or equivalent required
• 2 years of experience in a contact center or fast-paced customer service environment required
• Proficient PC skills, especially in Microsoft Office suite
• Ability to thrive in a focused work environment with low mobility
• Must meet internet speed requirements and follow remote work policies