Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative I.

Key Responsibilities

• Provide exceptional customer service by responding to inquiries from Members and Providers
• Utilize proprietary systems to address customer requests and adhere to service standards
• Act as a liaison between Members, Providers, and Client Representatives to ensure effective communication

Required Qualifications

• Minimum High School Diploma or GED
• At least 1 year of related experience
• Preferred knowledge and experience in the insurance, health, or vision care industry
• Proficiency in Microsoft Office