Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative.

Key Responsibilities

• Handle customer service inquiries and problems via various communication channels
• Educate and guide members through their plans, addressing their unique needs and preferences
• Document and track interactions with members, providers, and plan sponsors

Required Qualifications

• Customer service experience in a transaction-based environment preferred
• Experience in a production environment
• High School education or GED equivalent