Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to provide superior customer service and support for small business lending brands.

Key Responsibilities

• Respond to incoming customer calls and address their questions
• Manage customer inquiries and provide education on products and services
• Handle payment processing and account-related tasks to enhance customer experience

Required Qualifications

• Experience in a call center setting is preferred
• Familiarity with CRM systems and practices
• Customer-centric approach with adaptability to various personalities
• Strong multitasking abilities and effective time management