Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative - Remote.

Key Responsibilities

• Engage callers with responsiveness and care, ensuring a positive customer experience
• Guide customers through a structured interview process, accurately capturing information
• Maintain confidentiality of reports and demonstrate flexibility in a dynamic work environment

Required Qualifications

• High school diploma or equivalent
• Minimum of 1 year of customer service experience
• Strong typing and basic computer skills
• Ability to work in a quiet, secure home office environment
• Commitment to punctuality and adherence to scheduled work hours