Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to join their remote team.

Key Responsibilities:

• Deliver prompt and professional service to customers through various communication methods
• Provide consultative customer service to identify compliance challenges and business needs
• Manage the full life cycle of the order process and drive cross-selling opportunities

Required Qualifications:

• Bachelor's degree from an accredited college/university or equivalent B2B client service experience
• Minimum of two years of business-to-business (B2B) client/customer service experience
• Strong organizational, time management, and multi-tasking skills
• Ability to make sound business decisions and exercise discretion and judgment
• Proficient with Microsoft Office Suite applications