Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative - Parent Liaison (Remote).

Key Responsibilities

• Assist parents with inquiries and concerns regarding services and products
• Provide support and guidance to ensure a positive experience for families
• Collaborate with internal teams to resolve issues and improve service delivery

Required Qualifications

• High school diploma or equivalent; additional education is a plus
• Experience in customer service or a related field
• Familiarity with healthcare or medical services is preferred
• Ability to work independently in a remote environment
• Proficiency in using customer relationship management (CRM) software