Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative - Remote.

Key Responsibilities

• Answer over 40 calls daily from customers regarding benefits, eligibility, and claims
• Utilize multiple computer programs simultaneously during calls
• Resolve customer issues efficiently, aiming to address concerns in a single call

Required Qualifications

• High School diploma or equivalent
• 2+ years of customer service experience
• A quiet, distraction-free workspace at home
• Comfortable using a computer
• Ability to adapt to changes in procedures or guidelines