Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to work remotely in Mason, OH.

Key Responsibilities

• Assist customers with service and support issues via telephonic and non-telephonic channels
• Resolve problems using departmental tools and collaborate with field/stores to enhance customer satisfaction
• Demonstrate solid business skills and support department and company objectives

Required Qualifications

• High School diploma or equivalent, or relevant work experience
• Intermediate PC knowledge and proficiency with Microsoft Office and web browsers
• Strong customer service orientation and basic math skills
• Commitment to resolving customer issues on the first contact
• Good command of English comprehension and grammar