Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to provide support and assistance to customers.

Key Responsibilities

• Answer inquiries and promote products and services to customers
• Research and resolve complaints to ensure customer satisfaction
• Maintain departmental standards for responding to calls, emails, and faxes

Required Qualifications

• 1 year of experience in a customer service environment
• Effective computer skills
• Ability to work varying shifts from 7 AM to 6 PM
• Exceptional attendance record
• Organizational skills and ability to multi-task