Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to deliver exceptional service for Cycle, RV, Commercial Truck, and Equipment Trader.

Key Responsibilities

• Research and resolve customer concerns while coordinating with internal resources
• Handle inbound and outbound calls, emails, chats, and texts to assist existing customers
• Provide direct support for all products and services, ensuring customer satisfaction

Required Qualifications

• Experience with high volume inbound and outbound calls
• Strong phone contact handling and active listening skills
• Ability to analyze problems in real-time and provide solutions
• Ability to maintain a calm demeanor under pressure
• Professional attitude towards customers at all times