Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative.

Key Responsibilities

• Answer inbound customer service calls and explain bills to patients
• Identify billing issues and take corrective actions
• Process payments, set up payment plans, and screen for financial assistance

Required Qualifications, Training, and Education

• High-speed internet connection (DSL/Cable) with speeds over 100 mbps
• Workspace must be quiet, well-lit, and ergonomically designed
• Background check required
• Financial check required
• Drug screening required