Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative - Remote.

Key Responsibilities

• Handle incoming calls and provide customer service support to agents and carriers
• Maintain knowledge of products, services, and promotions to assist callers effectively
• Document customer interactions and process policy-related documents accurately

Required Qualifications

• High school graduate or equivalent education
• 1+ years of customer service experience
• Strong organizational skills and ability to manage tasks effectively
• Working knowledge of Microsoft Office and web-based programs
• Ability to collaborate as a team player within the organization