Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative - Railroad - National Remote.

Key Responsibilities:

• Respond to and resolve customer service inquiries and issues on the first call
• Educate customers about consumer-driven health care and assist them in selecting benefit plans
• Contact care providers on behalf of customers and guide them in using online tools

Required Qualifications:

• High School Diploma / GED or equivalent work experience
• Must be 18 years of age or older
• Minimum of 2+ years of customer service experience
• Ability to work a rotating 8-hour shift schedule during business hours