Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative.

Key Responsibilities

• Serve as the main contact for customer inquiries regarding order status, product information, and claims/returns
• Communicate effectively with customers, sales teams, and management to resolve issues and provide support
• Maintain customer account information and documentation while demonstrating the company's core values

Required Qualifications

• High school diploma or GED equivalent is required
• College experience and/or a 2-year degree is preferred
• Prior customer service experience is preferred
• Proficiency in Microsoft Word, Excel, and Outlook
• Exceptional math skills, particularly with fractions