Customer Service Representative

Job Summary

A company is looking for an Associate Agent Customer Service Representative.

Key Responsibilities

• Identify and analyze agent needs to provide solutions on products and services
• Research policy, coverage, and eligibility provisions
• Maintain and track accurate data in various computer systems

Required Qualifications

• Associate's degree in a business-related field or equivalent training required
• Minimum of 6 months related work experience required; customer service experience preferred
• Ability to review, record, and organize information from various departments
• Proficiency with computers and knowledge of Microsoft Office
• Passing Proficiency Assessments is required