Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative (Remote).

Key Responsibilities

• Interface with customers to resolve first and second tier customer service inquiries
• Examine customer problems and implement corrective actions to address requests
• Maintain logs, reports, and track a wide range of customer issues

Required Qualifications

• High School diploma or equivalent required
• Generally, 2+ years of related customer service experience
• General knowledge of products and customer service activities
• Proficient in MS Office
• Able to navigate computerized data entry systems or relevant applications