Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative - Remote in CST.

Key Responsibilities

• Answer incoming phone calls and identify the type of assistance needed
• Resolve issues on the first call by navigating complex computer systems
• Research complex issues and collaborate with support resources to resolve customer inquiries

Required Qualifications

• High School Diploma / GED
• Must be 18 years of age or older
• 1+ years of experience in a related environment such as call center or customer service
• Familiarity with computers and the ability to navigate complex systems
• Ability to work full-time, Monday - Friday between 8:00am - 5:00pm CST