Customer Service Representative

Job Summary

A company is looking for an Advanced Service Representative - ACOE.

Key Responsibilities

• Provide customer support for billing, technical issues, and sales inquiries
• Troubleshoot and resolve customer problems in a single interaction to enhance satisfaction
• Build consultative relationships with customers to understand and address their needs

Required Qualifications, Training, and Education

• Some high school coursework is required
• 0-2 years of relevant work experience preferred
• Technical aptitude and knowledge of assistive technology is a plus
• Basic understanding of disability awareness and allyship
• Ability to handle a high volume of customer interactions