Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative.

Key Responsibilities

• Respond to customer inquiries via various communication channels
• Handle customer complaints and resolve issues with empathy and efficiency
• Document customer interactions and collaborate with internal departments as needed

Qualifications

• High school diploma or equivalent; college degree preferred
• Proficient in Microsoft Office and customer support software
• Ability to multitask and prioritize in a fast-paced environment
• Bilingual abilities are a plus