Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative (Remote).

Key Responsibilities

• Answer incoming calls and resolve customer inquiries, complaints, and requests while adhering to policies
• Utilize automated systems for data entry and information retrieval, ensuring accuracy and timeliness
• Interact with external partners and verify healthcare services for payment facilitation

Required Qualifications

• High School diploma or equivalent
• Minimum of two years of customer service experience