Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative who is detail-oriented and committed to ensuring a seamless customer experience.

Key Responsibilities

• Engage in regular coaching and implement feedback for continuous improvement
• Deliver exceptional customer care by processing proposals accurately and efficiently
• Participate in team engagement and contribute to discussions during meetings

Required Qualifications

• At least two years of college education in any field of study
• Experience using Salesforce or a similar CRM platform
• Basic proficiency in Microsoft Office and/or Google Workspace tools
• Ability to work in a fast-paced, performance-driven environment
• Data analysis and basic reporting skills