Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative (part-time).

Key Responsibilities

• Answers patient phone calls and resolves issues in one call
• Opens ARR inquiries and returns phone calls to resolve issues
• Generates correspondence to resolve customer disputes and documents every phone call

Required Qualifications

• High School education or associate degree or equivalent
• Two years of related experience or training, or equivalent combination of education and experience
• At least two years of experience in a call center and/or customer service
• Experience in the medical billing field is preferred
• Familiarity with Microsoft Office Suite and computer operating systems (Windows 7 or 10)