Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to provide support and resolve issues for patients in a healthcare setting.

Key Responsibilities

• Provide excellent customer service and advocate for patients regarding complaints or billing issues
• Resolve assigned accounts and outstanding patient balances in compliance with departmental policies
• Participate in team meetings and recommend process improvements to enhance service delivery

Required Qualifications

• High School Diploma / GED
• Must be 18 years or older
• 1+ years of customer service experience in healthcare or related fields
• 1+ years of data entry experience
• Basic proficiency with Microsoft Office applications