Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative.

Key Responsibilities

• Provide phone support for inquiries from sales and healthcare professionals
• Engage and respond to inquiries in a courteous manner to foster positive business relationships
• Process work according to standard operating procedures and provide feedback for service improvements

Required Qualifications

• 2+ years of experience in a customer service role
• High school diploma or equivalent
• Ability to work flexible hours, including weekends and evenings as needed
• Preferred: Bachelor's degree
• Preferred: Experience with SAP and GHX