Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative (Remote).

Key Responsibilities

• Assist customers with inquiries regarding products and services
• Provide timely customer service via phone and email, handling complex issues
• Collaborate with internal departments to ensure client satisfaction and report bugs to developers

Required Qualifications

• Proficiency in English, both written and spoken
• Ability to type 50+ words per minute
• Prior experience in customer service or a related field is preferred
• Must be able to work independently and as part of a team
• A proactive problem solver with strong critical thinking skills