Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to handle incoming calls and assist customers in a remote environment.

Key Responsibilities

• Handle incoming customer calls and provide assistance
• Maintain accurate records and respond to emails daily
• Support payment needs and adhere to procedures

Required Qualifications

• 1+ year of customer service experience in a call-center or dispatcher setting
• Must live within 50 miles of Medina, NY
• High school diploma or GED
• Experience in a virtual desktop environment
• Ability to navigate multiple computer systems