Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to provide exceptional service and support to customers through various communication channels.

Key Responsibilities

• Provide exceptional customer service and support through phone, email, and chat
• Resolve customer inquiries and complaints regarding products, pricing, and orders
• Maintain accurate customer records and complete transactions in a timely manner

Required Qualifications

• High school diploma or GED required; Technical Certification or Associate's Degree preferred
• 1+ years of customer service or related work experience required; 2-5 years preferred
• Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel
• Ability to work independently in a fast-paced environment
• Flexible schedule with availability to work weekends and holidays